Jeremy O'neill
About Jeremy O'neill
Jeremy O'Neill is a Help Desk Analyst with a background in computer science and extensive experience in technical support roles across various organizations, including the Government of Canada.
Work at Government of Canada
Jeremy O'neill has been employed as a Help Desk Analyst at the Government of Canada since 2019. In this role, he provides technical support and assistance to users within the government framework. His responsibilities include troubleshooting issues, managing service requests, and ensuring that IT services run smoothly for government employees.
Education and Expertise
Jeremy O'neill studied Computer Science at Heritage College from 2010 to 2014. This four-year program equipped him with foundational knowledge and skills in computing and technology. He also completed his secondary education at Philemon Wright High School from 2007 to 2010, where he developed his interest in technology and support services.
Previous Employment Experience
Prior to his current position, Jeremy O'neill held several roles in the IT support and development sectors. He worked as a Service Desk Analyst at Hewlett Packard Enterprise for three months in 2016 and at Innovapost for six months from 2015 to 2016. Additionally, he served as a Technical Support professional at Environment Canada in 2012 and as an Application Developer at Transport Canada in 2013, both for three months. His experience also includes a six-month tenure as a Web Developer at Nortak Software Ltd. from 2014 to 2015.