Jessica Lanois
About Jessica Lanois
Jessica Lanois is a Payment Officer at the Government of Canada, with a diverse background in customer service and management. She has experience in various roles, including as a Customer Service Representative at Scotiabank and a Recruiter at Volunteer Eco Students Abroad, and is currently completing her Business degree with aspirations in the financial industry.
Work at Government of Canada
Jessica Lanois has been employed as a Payment Officer at the Government of Canada since 2021. In this role, she is responsible for managing payment processes and ensuring compliance with government regulations. Her position involves attention to detail and an understanding of financial protocols, which contributes to the efficient operation of government financial services.
Current Role at Scotiabank
Jessica Lanois serves as a Customer Service Representative at Scotiabank in Cornwall, Ontario, where she has worked since 2020. In this capacity, she engages with customers to provide assistance with banking services and products. Her experience in customer service enhances her ability to address client needs effectively.
Previous Experience in Event Coordination and Recruitment
Prior to her current roles, Jessica worked at Volunteer Eco Students Abroad in Sydney, Australia, from 2011 to 2014. As a Recruiter and Event Coordinator, she was involved in organizing events and recruiting volunteers, which provided her with valuable experience in project management and team collaboration.
Education and Expertise
Jessica Lanois is in the final year of her Business School program, where she focuses on Business Administration and Management. She studied at St. Lawrence College from 2017 to 2020, earning a diploma in the field. Her educational background supports her aspirations for a career in the financial industry.
Diverse Background in Customer Service and Training
Jessica has a diverse professional background that includes roles in customer service, telecommunications, sales, and training. She worked as a Corporate Trainer at STARTEK from 2005 to 2012, where she developed training programs and facilitated workshops. This experience has equipped her with skills in communication and problem-solving.