Jessica Murray
About Jessica Murray
Jessica Murray is a Software Developer currently employed by the Government of Canada in Ottawa. She has a diverse background in customer service and management, with previous roles at Global Pet Foods and Blue Ocean Contact Centers, and holds diplomas in Clinical/Medical Laboratory Assistance and Information Technology.
Work at Government of Canada
Jessica Murray has been employed as a Software Developer at the Government of Canada since 2019. In this role, she contributes to various software development projects aimed at enhancing government services and operations. Her position is based in the Ottawa, Canada Area, where she applies her technical skills to support the digital transformation initiatives of the government.
Previous Experience at Global Pet Foods
Before her current role, Jessica served as an Assistant Manager at Global Pet Foods from 2011 to 2018. During her seven years in this position, she worked in Dartmouth, Nova Scotia, where she was responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. This experience provided her with valuable skills in management and customer service.
Background in Customer Service
Jessica began her career as a Bilingual Customer Service Representative at Blue Ocean Contact Centers in 2011. She worked there for 11 months in Halifax, Canada Area, where she developed her communication skills and gained experience in handling customer inquiries in both English and French.
Education and Expertise in Information Technology
Jessica pursued her education at Nova Scotia Community College, where she earned a Diploma in Information Technology from 2017 to 2019. This program equipped her with the technical knowledge and skills necessary for her career in software development. Additionally, she studied Clinical/Medical Laboratory Assistant at the same institution from 2015 to 2016, achieving another diploma.
Pre-Veterinary Studies at Saint Mary's University
Jessica also attended Saint Mary's University for one year from 2010 to 2011, focusing on Pre-Veterinary Studies. This educational background reflects her diverse interests and foundational knowledge in the sciences, which complements her later studies in technology and software development.