Joan F. Oamen
About Joan F. Oamen
Joan F. Oamen is a Taxpayer Service Agent currently employed by the Government of Canada. With a background in human resources, she has held various positions in organizations such as Caverton Offshore Support Group Plc and NGA Human Resources.
Current Role at Government of Canada
Joan F. Oamen has been serving as a Taxpayer Service Agent at the Government of Canada since 2020. In this role, she is responsible for assisting taxpayers with inquiries and providing information related to tax services. Her position involves addressing concerns and ensuring compliance with tax regulations, contributing to the efficient functioning of the tax system.
Previous Experience in Human Resources
Joan F. Oamen has extensive experience in human resources, having worked at Caverton Offshore Support Group Plc in various capacities. She served as HR Officer from 2010 to 2015, then as HR Administrator from 2015 to 2017, and later as Assistant Manager Human Resources from 2017 to 2019. Her roles involved managing HR processes and supporting employee relations in Lagos, Nigeria.
Experience in Customer Relations
In 2019, Joan worked as a Customer Relations Associate at HGS - Hinduja Global Solutions for a brief period of two months in Newfoundland and Labrador, Canada. This role involved engaging with customers to resolve issues and enhance their experience with the company's services.
Education and Qualifications
Joan F. Oamen holds a Master of Science (MSc) in Human Resource Management and Training from the University of Leicester. She also earned a Bachelor of Science (BSc) in Economics from Covenant University. Additionally, she completed a Diploma in Human Resources Management at Ashton College from 2020 to 2021, further enhancing her expertise in the field.
HR Advisory Role
In 2020, Joan served as an HR Advisor at NGA Human Resources, an Alight company, for a period of ten months in Newfoundland and Labrador, Canada. In this capacity, she provided guidance on HR policies and practices, supporting the organization's human resources functions.