Joel Smith
About Joel Smith
Joel Smith is a Programs Officer at the Government of Canada, where he has worked since 2019. He also has a dual career as a freelance writer for Operation Sports, LLC, contributing to sports journalism since 2016.
Work at Government of Canada
Joel Smith has been employed at the Government of Canada as a Programs Officer since 2019. In this role, he has accumulated five years of experience. Prior to this position, he worked as a Senior Testing Analyst from 2017 to 2019, and as a Testing Analyst from 2014 to 2017. His tenure at the Government of Canada reflects a consistent career path within the organization, demonstrating his expertise in program management and testing analysis.
Freelance Writing Experience
In addition to his government role, Joel Smith has been contributing to Operation Sports, LLC as a Freelance Writer since 2016. Over the past eight years, he has focused on sports journalism, providing insights and analysis within the sports industry. This dual career allows him to balance his responsibilities in public service with his passion for writing.
Previous Employment History
Joel Smith has a diverse work history that includes various roles in customer service and retail. He worked as a Store Manager at LIDS Sports Group from 2008 to 2009 and held positions at Enterprise Holdings as a Rental Sales Agent from 2012 to 2014, and at Bell as a Retail Sales representative from 2010 to 2011. Additionally, he served as a Customer Loyalty & Adjustment Agent at MSI Corp from 2014 to 2015 and as a Customer Service Representative at arvato Customer Services from 2005 to 2007.
Education Background
Joel Smith completed his secondary education at Hillcrest High School, where he studied from 1999 to 2004. This foundational education has supported his professional development and career progression in various fields.
Commitment to Customer Service
Throughout his career, Joel Smith has demonstrated a strong commitment to delivering world-class customer service. His roles in customer-facing positions have equipped him with the skills necessary to excel in service-oriented environments, contributing to his effectiveness in both government and freelance writing roles.