Kelsey Johnson
About Kelsey Johnson
Kelsey Johnson is an Analyst with a strong background in human resources, currently working for the Canadian Government and Porter Airlines Inc. She holds a Bachelor of Arts in Psychology and Sociology with a concentration in Criminology from Bishops University.
Work at Government of Canada
Kelsey Johnson has been employed as an Analyst at the Government of Canada since 2019. In this role, she utilizes her strong background in human resources and expertise in leadership to contribute to various analytical projects. Her work involves assessing data and providing insights that inform decision-making processes within the government. Johnson's educational background in psychology and sociology, with a concentration in criminology, enhances her analytical capabilities, allowing her to approach problems with a unique perspective.
Current Role at Porter Airlines Inc.
Since 2017, Kelsey Johnson has worked as a Bilingual Customer Service Representative at Porter Airlines Inc. in the Ottawa, Canada Area. In this position, she engages with customers in both English and French, ensuring high levels of customer satisfaction. Johnson's experience in this role complements her analytical skills, as she applies her understanding of customer needs to improve service delivery and operational efficiency.
Previous Work Experience
Before her current roles, Kelsey Johnson held several positions that contributed to her professional development. She worked as a Supervisor at The Beer Store from 2011 to 2015, where she managed staff and operations. Additionally, she served as a Researcher at HireRight in London, United Kingdom, from 2016 to 2017. Earlier in her career, she gained customer service experience as a Barista at Starbucks from 2009 to 2010. Each of these roles has equipped her with valuable skills applicable to her current positions.
Education and Expertise
Kelsey Johnson earned her Bachelor of Arts (B.A.) degree from Bishops University, where she studied Psychology and Sociology with a concentration in Criminology from 2010 to 2014. This educational background provides her with a comprehensive understanding of human behavior and social dynamics, which is beneficial in her analytical work. Her expertise in leadership further enhances her effectiveness in both her roles in the Government of Canada and at Porter Airlines.