Krista Totarella
About Krista Totarella
Krista Totarella is a Human Resources Assistant with a strong educational background in English Literature and Fashion Marketing. She has diverse experience in retail and customer service, which informs her work in HR at the Government of Canada.
Work at Government of Canada
Krista Totarella has been employed as a Human Resources Assistant at the Government of Canada since 2021. In this role, she contributes to various HR functions, leveraging her educational background and skills to support workforce management. Her position involves tasks that require a strong understanding of human resources practices and policies.
Education and Expertise
Krista Totarella holds a Bachelor of Arts in English Literature from Concordia University, where she studied from 2017 to 2021. She also completed a Quebec Diploma of College Studies in Fashion Marketing at Collège LaSalle, Montréal, from 2014 to 2017. Her educational background enhances her communication skills, which are essential in human resources. Additionally, she possesses skills in trend analysis and forecasting, valuable for understanding workforce dynamics.
Background in Retail and Sales
Krista Totarella has a diverse background in retail and sales, having worked in various customer-facing roles. She was a Cashier at McDonald's from 2012 to 2014, a Bra Specialist at Victoria's Secret from 2015 to 2017, and a Cashier at Cinemas Guzzo from 2014 to 2015. This experience provides her with a unique perspective on employee relations and customer service, which informs her approach in her current HR role.
Previous Work Experience
Before her current position, Krista Totarella worked as a Reservations Agent at Bota Bota, spa-sur-l'eau from 2018 to 2020. This role involved managing customer reservations and enhancing guest experiences, further developing her skills in customer service and communication. Her varied work history contributes to her effectiveness in human resources.