Lauren Kelly
About Lauren Kelly
Lauren Kelly is a Customer Service Representative currently employed by the Government of Canada in Hamilton. She has a diverse work history in customer service and finance, with previous roles at various organizations including the City of Barrie and County of Simcoe.
Current Role at Government of Canada
Lauren Kelly has been employed as a Customer Service Representative at the Government of Canada since 2019. She works in Hamilton and has accumulated five years of experience in this role. Her responsibilities include assisting citizens with inquiries and providing support related to government services.
Previous Experience in Customer Service
Prior to her current position, Lauren Kelly held various customer service roles. She worked as a Customer Service Representative at LCBO from 2017 to 2018 for seven months in Barrie, Ontario. Additionally, she served as a Customer Service Representative at the Town of Wasaga Beach from 2018 to 2019 for one year.
Educational Background
Lauren Kelly studied at St. Joseph's Catholic High School, where she completed her high school education from 2008 to 2012. She then attended the University of Ottawa, earning a Bachelor's Degree in Accounting over a five-year period from 2012 to 2017.
Work Experience in Government and Social Services
Lauren has experience working in government and social services. She served as a Social Housing Student at the County of Simcoe in 2015 for three months in Orillia and again in 2017 for three months in Alliston, Beeton, and Bradford. Additionally, she worked as a Finance Student at the Township of Springwater for five months in 2016.
Early Career in Retail
Lauren Kelly began her career in retail, working as a Housewares Clerk at Canadian Tire from 2010 to 2013 for three years. She also held a position as a Deli Clerk at Price Chopper Supermarkets for three months in 2010. These roles provided her with foundational customer service skills.