Lei Mo
About Lei Mo
Lei Mo is an experienced Audio Visual and Video Conference Technician currently working with the Government of Canada in Ottawa. With a background in IT and a diploma in Computer System Technology, he specializes in managing audio-visual systems and providing technical support.
Work at Government of Canada
Lei Mo has held multiple positions at the Government of Canada, demonstrating a commitment to public service and technology. He started as an IT Technician in 2011 for a duration of seven months in Ottawa, ON. Following this role, he worked as an IT Onsite Technician from 2015 to 2016 for nine months. Currently, he serves as an Audio Visual / Video Conference Technician, a position he has held since 2013, accumulating over eleven years of experience in this role. His responsibilities include providing support for integrated video and audio conferencing equipment.
Education and Expertise
Lei Mo has a solid educational background in technology. He studied Computer System Technology at Algonquin College from 2010 to 2012, where he earned a diploma. Prior to this, he attended Heritage College, completing a program in Network Administration from 2009 to 2010. His education has equipped him with the necessary skills to excel in various technical roles, particularly in audio-visual and video conferencing technologies.
Background
Lei Mo's professional journey includes significant experience in audio-visual technology and IT support. He has been involved in upgrading ISDN video conference systems to IP systems, showcasing his ability to transition legacy systems to modern technologies. His role requires both hands-on and remote support, indicating his adaptability in troubleshooting across different environments.
Achievements
In his current role, Lei Mo manages the inventory of audio-visual supplies and parts, which reflects his organizational skills and attention to detail. He also advises clients on the proper and safe usage of equipment, emphasizing customer education and safety. His extensive experience with AV routing systems, including Crestron, Extron, and AMX, highlights his proficiency in managing complex audio-visual environments.