Lenny Ann Ypilan
About Lenny Ann Ypilan
Lenny Ann Ypilan is an Assessment Processing Clerk with over a decade of experience in various sectors, including banking and government. She holds a Bachelor of Applied Science in Accounting and a Master of Business Administration, and has worked in roles that emphasize customer service and analytical skills.
Work at Government of Canada
Lenny Ann Ypilan has been employed as an Assessment Processing Clerk at the Government of Canada since 2019. In this role, she has contributed to the processing and evaluation of assessments, utilizing her skills in analytical thinking and problem-solving. Her position is based in the Winnipeg, Canada Area, where she has developed a strong understanding of government processes and client service.
Previous Employment Experience
Before her current role, Lenny Ann Ypilan gained diverse work experience across several organizations. She worked at TJX Canada/Winners Merchants International L.P. as a Part-time Store Associate for six months in 2016. Additionally, she was employed at Lifetouch Canada Inc. as a Seasonal Cardreader Scanner in 2016. Prior to these roles, she spent a significant period at Home Development Mutual Fund (Pag-IBIG Fund) in the Philippines, serving as a Housing Relationship Officer and an Accounts Management Specialist from 2005 to 2016.
Education and Expertise
Lenny Ann Ypilan holds a Bachelor of Applied Science (BASc) in Accounting from Ateneo de Davao University, where she studied from 1997 to 2001. She furthered her education by earning a Master of Business Administration (MBA) with a major in Corporate Management from the University of Southeastern Philippines, completing her studies from 2003 to 2008. Her educational background equips her with a solid foundation in financial management and business operations.
Skills and Methodologies
Lenny Ann Ypilan possesses strong analytical and problem-solving skills, which she applies in her current role and previous positions. She has practiced effective methodologies in Collection Efficiency for Accounts Receivable Management. Her proficiency with various software tools, including the Ingres System, Skype, and Microsoft Applications such as Word, Excel, Outlook, and PowerPoint, enhances her ability to perform tasks efficiently.
Client Relations and Customer Service
Lenny Ann Ypilan is recognized for her ability to establish positive rapport with clients and co-workers. Her focus on customer service excellence is evident in her interactions, contributing to effective communication and collaboration in her work environments. This skill set has been developed through her extensive experience in industries such as banking, telecommunications, and government-owned corporations.