Linda Gomez
About Linda Gomez
Linda Gomez is a Customer Service Specialist with extensive experience in various roles, including positions at WestJet Vacations and Wawanesa Insurance. She has been working at the Government of Canada as an Immigration Officer since 2021.
Work at Government of Canada
Linda Gomez has been employed as a Customer Service Specialist at the Government of Canada since 2021. In this role, she is responsible for providing support and assistance to clients, ensuring that their inquiries are addressed effectively. Her work contributes to the overall mission of the government in delivering quality services to the public.
Experience at WestJet
Linda Gomez worked at WestJet for a total of 15 years, holding various positions. She served as a Senior Destination Representative from 2008 to 2012 in Cancún, Quintana Roo, Mexico, where she facilitated customer experiences. Additionally, she worked as a Communications Coordinator from 2006 to 2021 in Winnipeg, Manitoba, Canada, managing internal and external communications.
Background in Quality Assurance
Prior to her tenure at WestJet, Linda Gomez was employed at Wawanesa Insurance as a Quality Assurance Specialist from 1998 to 2006 in Winnipeg, Manitoba, Canada. In this capacity, she focused on maintaining service quality and compliance within the organization, contributing to the overall effectiveness of the insurance services provided.
Education and Expertise
Linda Gomez studied at the University of Manitoba, where she gained foundational knowledge and skills that have supported her career in customer service and quality assurance. Her educational background complements her professional experience, enabling her to effectively engage with clients and stakeholders in her current roles.
Role at Immigration, Refugees and Citizenship Canada
Since 2021, Linda Gomez has also been serving as an Immigration Officer at Immigration, Refugees and Citizenship Canada. In this role, she is involved in processing immigration applications and providing guidance to applicants, ensuring that the procedures align with government policies and regulations.