Linda Roberts
About Linda Roberts
Linda Roberts is an Information Technology Business Analyst and Project Coordinator with extensive experience in software development and project management. She currently works for the Government of Canada and has held various roles in notable companies, contributing to process improvement and secure cloud migration projects.
Current Role at Government of Canada
Linda Roberts serves as an Information Technology Business Analyst and Project Coordinator at the Government of Canada since 2019. In this role, she is responsible for analyzing business needs and coordinating IT projects. Her work involves leading initiatives that enhance operational efficiency and improve service delivery within government operations.
Previous Experience in Information Technology
Linda Roberts has extensive experience in the information technology sector. She worked at CaseWare IDEA Inc. in various roles, including Acting Manager ITC and Project Coordinator from 2007 to 2009. Prior to that, she was a Job Support Specialist at Mitel Networks from 2002 to 2006 and spent 17 years at Nortel from 1979 to 1996. Her diverse background includes roles that focus on software development, quality management, and business analysis.
Project Leadership and Initiatives
Linda leads the Internal Centralized Authentication Service (ICAS) Project, which aims to develop and deploy a certificate authentication service for secure cloud migration. She also facilitates workshops to create new processes that automate manual tasks, thereby reducing costs and minimizing process waste. Her leadership in these projects reflects her commitment to improving IT services.
Certifications and Expertise
Linda Roberts holds ITIL V3 Foundation and Six Sigma Green Belt certifications. These qualifications enhance her expertise in business process management and continuous improvement. She is skilled in evaluating and integrating software applications to identify solution alternatives, which supports her role in optimizing IT processes.
Security Clearance and Government Work
Linda possesses a Secret security clearance, which allows her to work on sensitive government projects. This clearance is essential for her role at the Government of Canada, where she engages in projects that require a high level of trust and confidentiality.