Loveth Lungele
About Loveth Lungele
Loveth Lungele is a Collections Contact Officer currently employed by the Government of Canada, where she has worked since 2021. She has a background in customer service and tax preparation, having held various roles in these fields and holds a Bachelor's Degree in Accounting and Business Management from Memorial University of Newfoundland.
Work at Government of Canada
Currently, Loveth Lungele serves as a Collections Contact Officer at the Government of Canada, a position held since 2021. In this role, Lungele engages with taxpayers to address inquiries and manage collections processes. Prior to this, Lungele worked as a Taxpayer Services Agent at the same organization from 2020 to 2021, where responsibilities included assisting taxpayers with their queries and providing information related to tax services.
Previous Employment Experience
Before joining the Government of Canada, Loveth Lungele gained experience in various roles. Lungele worked as a Tax Preparer at Crowe BGK for eight months in 2020, focusing on tax preparation services. Additionally, Lungele was employed as a Customer Service Representative at Teleperformance from 2019 to 2020, where communication skills were essential. Earlier, Lungele worked at The Wendy's Company as a Fast Food Team Member from 2016 to 2017, contributing to customer service in the fast-food industry.
Education and Expertise
Loveth Lungele holds a Bachelor’s Degree in Accounting and Business/Management from Memorial University of Newfoundland, completed between 2017 and 2021. Additionally, Lungele studied Social Sciences at Dawson College for one year in 2015-2016. Currently, Lungele is pursuing a Bachelor of Business Administration with a concentration in accounting while working full-time, further enhancing expertise in financial services and business management.
Skills in Customer Service and Tax Preparation
Loveth Lungele possesses a diverse skill set that includes extensive experience in customer service and tax preparation. This combination of skills supports effective communication with clients and a solid understanding of financial processes. Lungele's background in both areas contributes to a well-rounded professional profile, suitable for roles in financial services and client relations.