Mahamoud A.
About Mahamoud A.
Mahamoud A. is an Information Technology Support Specialist currently employed by the Government of Canada in the Ottawa area. He has over 20 years of experience in the field, including previous roles at Rogers Communications and CGI.
Work at Government of Canada
Mahamoud A. has been employed at the Government of Canada since 2008. In the role of Information Technology Support Specialist, he provides technical support and services to various government departments and agencies. His responsibilities include troubleshooting IT issues, maintaining systems, and ensuring the smooth operation of technology services. His tenure in this position spans over 16 years, contributing to the efficiency of IT operations within the government.
Previous Experience at Rogers Communications
Prior to his current role, Mahamoud A. worked at Rogers Communications as a Network Engineer from 2003 to 2007. During his four years in this position, he was involved in the design, implementation, and maintenance of network systems. His work contributed to the reliability and performance of network services offered by the company.
Experience at CGI
Mahamoud A. began his career at CGI, where he served in the National Client Support Services from 1999 to 2003. Over the course of four years, he provided support to clients, addressing their IT needs and ensuring customer satisfaction. This role laid the foundation for his subsequent positions in the IT field.
Education and Expertise
While specific educational details are not provided, Mahamoud A.'s extensive experience in information technology roles indicates a strong background in IT support and network engineering. His skills are likely enhanced by practical experience gained over two decades in the industry, focusing on client support and technical problem-solving.