Maria Daniel
About Maria Daniel
Maria Daniel is a Customer Service Agent with extensive experience in the customer service and financial sectors. She has worked for various organizations, including British Airways, CIBC, Emirates, and Dnata Airport Operations, and has been with the Government of Canada since 2017.
Current Role at Government of Canada
Maria Daniel has been employed as a Customer Service Agent at the Government of Canada since 2017. In this role, she is responsible for assisting citizens with inquiries and providing support related to government services. Her experience in customer service enables her to effectively address the needs of the public.
Previous Experience in Customer Service
Maria Daniel has extensive experience in customer service roles across various organizations. She worked at British Airways as a Customer Service Representative from 1996 to 1999 at Mumbai International Airport. Following this, she held multiple positions at CIBC, including Customer Service Representative, Financial Services Representative, and Assistant Branch Manager, accumulating significant experience in the financial services sector.
Background in Aviation Operations
Maria Daniel has a background in aviation operations, having worked as a Duty Officer at Dnata Airport Operations from 2004 to 2005 at Dubai International Airport. Additionally, she served as a Flight Supervisor at Emirates from 1999 to 2004, also at Dubai International Airport. These roles contributed to her expertise in managing customer interactions in high-pressure environments.
Educational Qualifications
Maria Daniel completed her high school education at Convent Girl's High School. She then attended Sophia College for Women, where she earned a Bachelor’s Degree in Sociology from 1988 to 1991. Her educational background provides her with a solid foundation for understanding customer needs and social dynamics.