Marie Joseph
About Marie Joseph
Marie Joseph is an IT Analyst with extensive experience in various roles within the Government of Canada and private sector companies. She has worked in IT infrastructure support, service analysis, and technical support, and has pursued multiple educational qualifications in engineering, business administration, and project management.
Work at Government of Canada
Marie Joseph has held multiple roles at the Government of Canada. She worked as a Support Service Agent and Program Assistant in 2016 for 10 months. From 2014 to 2015, she served as a Support Service Agent and Case Processing Agent for 7 months. She then transitioned to IT Infrastructure Support from 2017 to 2019, where she contributed for 2 years. Currently, she is employed as an IT Analyst since 2021, marking 3 years in this position.
Current Role at Metrie
Since 2020, Marie Joseph has been working at Metrie as an IT Service Analyst. In this role, she has been responsible for various IT service management tasks, contributing to the company's operational efficiency for 4 years.
Education and Expertise
Marie Joseph has a diverse educational background. She studied engineering at Cairo University, earning a BSc from 1995 to 2001, and later achieved a Post Graduation diploma in engineering from 2001 to 2002. Additionally, she completed a Post Graduation Diploma in Data Modeling/Warehousing and Database Administration at Sheridan College from 2013 to 2014. She also holds a Certificate in Project Management from Ryerson University - G. Raymond Chang School of Continuing Education and a Certificate in Business Administration from the American University of Cairo.
Previous Work Experience
Marie Joseph has extensive experience in technical support and training roles. She worked as a Technical Support Specialist at Orange Business Services from 2005 to 2008 and at IBM in 2008 for 11 months. Additionally, she served as a Bilingual Trainer at the Centre for Education and Training from 2015 to 2016. In 2014, she briefly worked as a Java Developer for 4 months at the Ministry of Community and Social Services and as a Bilingual Analyst at CompuCom for 11 months in 2013.