Marie Lyne Boucher
About Marie Lyne Boucher
Marie Lyne Boucher is a Compensation and HR Trainer at the Government of Canada, where she has worked since 2014. With over 15 years of experience in customer service and a diverse professional background, she specializes in training, problem-solving, and conflict resolution.
Work at Government of Canada
Marie Lyne Boucher has been employed at the Government of Canada since 2009. She currently holds the position of Compensation and HR Trainer, a role she has occupied since 2014. In this capacity, she focuses on training and development within human resources, contributing to the effective management of compensation systems. Additionally, she has served as an Agent de service au citoyen, where she has gained extensive experience in customer service and citizen engagement.
Education and Expertise
Marie Lyne Boucher studied at the Université du Québec, where she achieved a degree in Business Administration and Management. She also completed a certificat en progression in Human Resources. Her earlier education includes a program in computer management at UQAM, where she studied programming. This educational background supports her expertise in HR training and management.
Background
Marie Lyne Boucher has a diverse professional background. She worked as an Air Traffic Controller at NAV CANADA from 2005 to 2007 and as a Rail Traffic Controller for Canadian Pacific Railway from 2011 to 2012. Her earlier career included roles in the casino industry with Carnival Corporation, where she worked in various capacities for five years. She also gained management experience as a supervisor and croupier at Enterprise Rent-A-Car.
Achievements
Marie Lyne Boucher has over 15 years of experience in customer service, with a specific focus on training for the past three years. Her bilingual communication skills in French and English enhance her ability to build trust and effectively convey knowledge. She specializes in problem-solving and conflict resolution, which are critical skills in her roles within human resources and customer service.