Megan Russell
About Megan Russell
Megan Russell is an IT Infrastructure Support Analyst at the Government of Canada, where she has worked since 2021. She has a diverse background in IT support and client services, with previous roles at Correctional Service of Canada, Bell Technical Solutions, and ADGA Group Consultants Inc.
Work at Government of Canada
Megan Russell has been employed as an IT Infrastructure Support Analyst at the Government of Canada since 2021. In this role, she is responsible for providing technical support and infrastructure management, contributing to the efficient operation of IT services within the government framework. Her tenure in this position spans three years, reflecting her commitment to public service and technical expertise.
Previous Employment Experience
Before her current role, Megan Russell worked at the Correctional Service of Canada as an IT Client Services Technician (CS01) from 2013 to 2016. She also served as a Field Service Technician at Bell Technical Solutions from 2017 to 2019. Additionally, she held a position as a System Administrator at ADGA Group Consultants Inc. from 2019 to 2021. Her diverse experience in IT roles has equipped her with a broad skill set in technical support and infrastructure management.
Education and Qualifications
Megan Russell studied at St. Lawrence College, where she achieved an Associate's degree from 2010 to 2013. This educational background laid the foundation for her career in IT and support services. Her academic training has been complemented by practical experience gained through various roles in the technology sector.
Early Career Background
Megan Russell began her career in customer service roles, including positions as a Sales Associate at Canadian Tire and Michaels Arts and Crafts from 2003 to 2009. She also worked as a Cashroom Clerk at Canadian Tire for one year. Additionally, she gained early experience in the IT field as a Business Solutions and Service Offerings Placement Student at the Correctional Service of Canada in 2013. This diverse background has contributed to her strong interpersonal and technical skills.