Melissa Ferguson
About Melissa Ferguson
Melissa Ferguson is a Business System Analyst and Design Authority currently working for the Government of Canada, where she specializes in project and process management. She has a diverse background in business systems, financial support, and project delivery, with certifications in Agile Project Delivery and ITIL Foundation.
Work at Government of Canada
Melissa Ferguson currently serves as a Business System Analyst and Design Authority at the Government of Canada, focusing on project and process management. She has been in this role since 2022. Prior to this position, she worked as a Client Services Analyst in SAP Solution Delivery from 2021 to 2022 and as an Executive Assistant in SAP Development, Testing & Integration from 2018 to 2021. In her current role, she actively contributes to the development, implementation, enhancement, and continuous support of SIGMA financial, material, and project management systems.
Education and Expertise
Melissa Ferguson has a diverse educational background with certifications in various fields. She studied at Algonquin College of Applied Arts and Technology, where she achieved certifications in ITIL Foundation and BAE4 - Modeling Business Processing and Workflows in 2022. She also studied at SAP, completing the ACT-200 Agile Project Delivery and ACT-100 Activate certifications in 2022 and 2021, respectively. Additionally, she has a background in Business, Management, Marketing, and Related Support Services from Parsons School of Design - The New School.
Background
Before her current role, Melissa Ferguson gained experience in various positions across different organizations. She worked as an Assistant Store Manager at Tween Brands from 2013 to 2015 in Ottawa, Canada Area, and as a Talent at DULCEDO Management from 2017 to 2018 in Montreal and Toronto. She also held an internship as a Styling and Operations Intern at Rent frock Repeat Inc. in 2015 and worked as a Fashion Blogger on WordPress from 2016 to 2020.
Achievements
In her role at the Government of Canada, Melissa Ferguson has participated in the S/4HANA Transition project, providing essential business systems, financial, and analytical support to SIGMA operations. She has developed functional specifications for SIGMA business processes and system changes while ensuring compliance with applicable legislation, policies, directives, and standards. Additionally, she has updated manuals and written procedures to enhance the operational capacities of financial and material management systems.