Melissa Fernandes
About Melissa Fernandes
Melissa Fernandes is a skilled professional currently working with the Government of Canada, where she has been employed since 2018. She holds a Bachelor of Commerce in Finance and an Advanced Diploma in Business Administration from Humber College, and possesses strong analytical and communication skills in both Portuguese and English.
Work at Government of Canada
Melissa Fernandes has been employed with the Government of Canada since 2018. In her role, she has accumulated six years of experience in government administration. Her responsibilities include providing customer service and support within the federal framework, where she applies her skills in communication and problem-solving.
Education and Expertise
Melissa Fernandes holds a Bachelor of Commerce (BCom) degree in Finance from Humber College, which she completed from 2020 to 2023. Prior to this, she earned an Advanced Diploma in Business Administration from Humber College, studying from 2016 to 2019. Additionally, she obtained a Post Secondary Diploma from Bishop Allen Academy, where she studied from 2012 to 2016.
Background
Melissa Fernandes began her career in the finance and business sector during her studies. She worked as a Fulfillment Associate at Hudson's Bay Company for two months in 2017 and completed a co-op placement as an Accountant at Franco Freshy Corporate and Event Catering from 2014 to 2015. Her early experiences contributed to her foundational skills in customer service and accounting.
Skills and Competencies
Melissa Fernandes possesses strong communication skills in both Portuguese and English. She is proficient in various financial and business software, including Sage 50, Mainframe, Bloomberg, and Stocktrak. Her skill set includes conceptual numeracy, analytical abilities, and problem-solving capabilities. She also demonstrates effective time management and the ability to work under pressure, both independently and within a team.
Customer Service Experience
With three years of experience in customer service within the government administration industry, Melissa Fernandes has developed a strong understanding of client needs and service delivery. Her role in the Government of Canada allows her to leverage this experience to enhance the quality of service provided to citizens.