Mohamed Kassem
About Mohamed Kassem
Mohamed Kassem is a GCDOCS (Content Server) Technical Architect with over 20 years of experience in Information Systems. He has held various roles in organizations such as the International Civil Aviation Organization and Hydro-Québec, and has expertise in Open Text Content Server and network administration.
Work at Government of Canada
Currently, Mohamed Kassem serves as a GCDOCS (Content Server) Technical Architect at the Government of Canada. He has held this position since 2015, contributing to the management and optimization of content server systems. His responsibilities include monitoring, patching, developing, planning, documenting, and reporting on various technical projects. Kassem's role is crucial in ensuring the efficient operation of content management systems within the government.
Previous Experience at International Civil Aviation Organization
Mohamed Kassem worked as an Information Technology Consultant at the International Civil Aviation Organization from 2006 to 2015. During his nine years in this role, based in the Montreal, Canada area, he provided IT solutions and support to enhance the organization's technological capabilities. His experience in this international organization contributed to his extensive knowledge in the field of information technology.
Education and Expertise
Mohamed Kassem has a solid educational background in Information Technology. He studied at Concordia University, where he earned a Bachelor in Computer Science from 1992 to 1994. He also attended Dawson College, achieving an Advanced Microcomputers certification from 1995 to 1996. Additionally, he studied at CEGEP - John Abbott College, obtaining a qualification in Network Administration & Microsoft Certified Engineer from 1998 to 2000. Kassem further enhanced his skills with an Advanced Network Security Professional certification from Willis College in 2016.
Professional Background in IT
With over 20 years of experience in Information Systems, Mohamed Kassem has held various roles that demonstrate his expertise in the field. He worked as a Network Administrator at Hydro-Québec from 1997 to 1998 and served as a Technical Services Manager / IT Director at Nike from 1998 to 2002. Kassem also held the position of Tactical Incident Manager and Team Lead at Shared Services Canada from 2016 to 2020. His experience encompasses large-scale system installations, upgrades, and the management of networks and data centers.
Technical Skills and Tools
Mohamed Kassem is recognized for his expertise in Open Text Content Server, specifically versions 10, 16.x, and 20.x. He possesses skills in system integration testing and directory services, which are essential for effective content management. Kassem is experienced in using various tools for content server administration, including ShinyDrive, Permission Manager, Brava, and Remote Cache. His technical skills support his role in managing complex IT environments.