Mohd Faraz Uddin
About Mohd Faraz Uddin
Mohd Faraz Uddin is a Services Agent with a strong background in technical support and unified communications. He has worked with various organizations, including the Government of Canada and Innovatia, and holds degrees in Computer Science and Engineering and Internetworking.
Work at Government of Canada
Currently, Mohd Faraz Uddin serves as a Services Agent at the Government of Canada. He has held this position since 2021 and is based in Saint John, New Brunswick. In this role, he utilizes his technical expertise to provide support and services within the governmental framework.
Education and Expertise
Mohd Faraz Uddin holds a Bachelor of Technology (BTech) in Computer Science and Engineering from Uttar Pradesh Technical University, which he completed from 2011 to 2015. He furthered his education at Dalhousie University, where he earned a Master of Engineering (MEng) in Internetworking from 2016 to 2017. His educational background supports his specialization in Avaya Unified Communications infrastructure.
Background
Mohd Faraz Uddin has a diverse professional background in technical support and engineering. He began his career as a Lab Assistant at Dalhousie University in 2017. He later worked as a Technical Support Consultant at Rogers Communications for three months in 2018. Following this, he spent three years as a Backbone Engineer (Tier 3) at Innovatia, focusing on Avaya systems, from 2018 to 2021.
Technical Skills and Specialization
Mohd Faraz Uddin specializes in Avaya Unified Communications infrastructure, specifically in PodFx, CPod, and ACP systems. He possesses strong technical support skills, functioning as a Tier 3 engineer. His expertise in these areas enhances his ability to provide high-level support and solutions in his current role.