Monica Smith
About Monica Smith
Monica Smith is a management professional with over 33 years of experience in the Federal Government of Canada. She has served as the Director of Finance and Administration at the Canada Revenue Agency since 2018, where she has led initiatives to enhance service delivery and prioritize people-first strategies.
Work at Federal Government of Canada
Monica Smith has been employed with the Federal Government of Canada since 1991. Over her 33-year career, she has gained substantial experience in public administration. Her long tenure reflects her commitment to serving the public sector and contributing to governmental operations.
Current Role at Canada Revenue Agency
Since 2018, Monica Smith has held the position of Director of Finance and Administration at the Canada Revenue Agency (CRA). In this role, she oversees financial operations and administrative functions, ensuring effective management of resources within the agency. Her leadership is focused on enhancing service delivery.
Leadership and Team Management
In her current position, Monica Smith leads a team dedicated to improving service delivery and implementing people-first initiatives. Her leadership approach emphasizes collaboration and prioritizing the needs of both clients and staff, fostering a positive work environment.
Strategic Implementation at Canada Revenue Agency
Monica Smith has played a key role in the implementation of service-oriented strategies at the Canada Revenue Agency. Her efforts contribute to the agency's mission of providing high-quality services to Canadians while ensuring efficient use of resources.
Experience in Public Administration
With a career spanning over three decades in the Federal Government of Canada, Monica Smith has developed extensive expertise in public administration. Her experience encompasses various aspects of government operations, equipping her with a comprehensive understanding of the public sector.