Nadia Aucoin
About Nadia Aucoin
Nadia Aucoin is a Service Agent specializing in Business Enquiries at the Government of Canada, a position she has held since 2022. She has a diverse background in customer service and administrative roles, including previous positions at Allstate Insurance Company of Canada and the Atlantic Cancer Research Institute.
Current Role at Government of Canada
Nadia Aucoin currently serves as a Service Agent in Business Enquiries at the Government of Canada. She has held this position since 2022, contributing to the organization from Moncton, New Brunswick. In her role, she is responsible for addressing business-related inquiries and providing support to stakeholders.
Previous Experience at Government of Canada
Before her current role, Nadia worked as a Payment Services Officer at the Government of Canada for a brief period of two months in 2021. This position also took place in Moncton, New Brunswick, where she was involved in processing payments and assisting with related services.
Experience in Customer Care at Allstate Insurance
Nadia Aucoin has extensive experience in customer care, having worked at Allstate Insurance Company of Canada for a total of nine years. She served as a Senior Customer Care Agent from 2017 to 2021 and previously as a Customer Care Agent from 2012 to 2017. Her roles involved managing customer inquiries and providing support to clients in Moncton, New Brunswick.
Educational Background in Language Studies
Nadia studied at Université du Québec à Montréal, where she earned a Bachelor's degree in Teaching English as a Second or Foreign Language/ESL Language Instructor from 1996 to 1999. Additionally, she attended CEGEP de Saint-Jérôme, achieving a College diploma in Modern Languages from 1994 to 1996. Her education has equipped her with valuable language skills applicable in her professional roles.
Early Career Experience
Nadia's early career includes working as an Office Assistant at A 1 Chimney Sweep for four months in 2011 and as a Special Event Assistant and Office Clerk at the Atlantic Cancer Research Institute from 2007 to 2009. These roles contributed to her administrative skills and experience in event coordination.