Natalie Robichaud
About Natalie Robichaud
Natalie Robichaud is a Client Experience Assistant at the Government of Canada, with a diverse background in administrative and financial roles across various organizations. She has demonstrated expertise in project management and financial analysis, supported by her educational qualifications in accounting and history.
Current Role at Government of Canada
Natalie Robichaud has been serving as a Client Experience Assistant at the Government of Canada since 2021. In this role, she focuses on enhancing client interactions and ensuring a positive experience for citizens engaging with government services. Her position is based in Cocagne, New Brunswick, where she applies her extensive background in client experience management within the public sector.
Previous Experience in Client Services
Prior to her current role, Natalie Robichaud worked at Le Pays de la Sagouine as Box Office Manager from 2017 to 2020. In this position, she managed ticket sales and customer service operations in Bouctouche, New Brunswick. Additionally, she served as an Administrative Assistant at the City of Moncton from 2005 to 2006, where she supported various administrative functions.
Financial Analysis Background
Natalie Robichaud has a decade of experience in financial analysis, having worked at Alberta Health Services from 2007 to 2017. In this capacity, she contributed to financial reporting and analysis, utilizing her skills in Microsoft Access and SharePoint for collaborative projects. Her expertise in project management, particularly in financial contexts, has been a significant aspect of her career.
Educational Qualifications
Natalie Robichaud studied at the Southern Alberta Institute of Technology (SAIT), where she achieved an Accounting Certificate from 2006 to 2008. She also attended Université de Moncton, majoring in Education with a focus on History from 2003 to 2005. Additionally, she is currently pursuing further studies in Municipal Management at Université de Moncton since 2020.
Early Career Experience
Before her roles in client services and financial analysis, Natalie Robichaud worked as a Server at Montana's Cookhouse from 2004 to 2006. This early experience in the service industry contributed to her skills in client interaction and service delivery.