Nathalie Ileka Mutamba
About Nathalie Ileka Mutamba
Nathalie Ileka Mutamba is a public servant with over 11 years of experience at Gouvernement du Canada, based in Toronto. She has a diverse background in customer service, sales, and management across various organizations in Canada and the Democratic Republic of the Congo.
Work at Government of Canada
Nathalie Ileka Mutamba has been a Public Servant at the Gouvernement du Canada since 2013. Over her 11-year tenure, she has contributed to various initiatives within the public sector, focusing on delivering services in the Toronto, Canada Area. Her role involves applying her extensive experience in customer service and project management to enhance public service delivery.
Previous Employment Experience
Before her current position, Nathalie worked in multiple roles across different organizations. She served as a Bilingual Inside Sales Associate at Bell Technical Solutions for two months in 2011. She also held positions at RBC as a Bilingual Travel Insurance Specialist from 2011 to 2013. Her earlier experience includes roles at Zain, where she was a Business Operations Manager and Small and Middle Enterprise Segment Manager, as well as a Corporate Sales Supervisor at Celtel International B.V.
Education and Expertise
Nathalie Ileka Mutamba holds a Bachelor's degree in Business Administration and Economic Sciences from Université Protestante au Congo. She also earned a Master's degree in Marketing from the same institution. Additionally, she studied Accounting and Finance at the University of Toronto. Her educational background supports her expertise in customer service, sales, and project management.
Bilingual Skills and Service Delivery
Nathalie is bilingual, which enhances her ability to communicate effectively in diverse environments. This skill has been instrumental in her roles, particularly in customer service and sales, allowing her to deliver world-class services to a broad range of clients. Her language proficiency contributes to her effectiveness in both public and private sector roles.
Professional Skills and Competencies
Nathalie possesses excellent organizational and leadership skills, which have been key to her success in various roles. Her extensive experience in customer service, sales, marketing, project management, and revenue collection demonstrates her versatility and capability in managing diverse tasks. She is dedicated to delivering outstanding services throughout her career.