Olusegun Akinwande
About Olusegun Akinwande
Olusegun Akinwande is a Service Agent with over a decade of experience in banking operations in Nigeria and Canada. He holds a Graduate Certificate in Supply Chain Management and has a background in Psychology and Human Resources Management.
Work at Government of Canada
Olusegun Akinwande has been employed as a Service Agent at the Government of Canada since 2021. He operates from Hamilton, Ontario, where he has continued to build on his extensive experience in customer service and banking operations. His role involves interacting with the public and providing assistance in various capacities, contributing to the effective functioning of government services.
Previous Experience at RBC
Prior to his current position, Akinwande worked as a Client Advisor at RBC from 2018 to 2021 in Hamilton, Ontario. During his three years in this role, he focused on delivering customer service and financial advice, helping clients navigate their banking needs effectively. This experience enhanced his skills in client relations and financial operations.
Career Background in Banking
Akinwande has over a decade of experience in banking operations, having worked in both Nigeria and Canada. His career began at Zenith Bank Plc, where he served as an Assistant Banking Officer from 2007 to 2018. This eleven-year tenure provided him with a solid foundation in banking practices and customer service, which he later applied in his roles in Canada.
Educational Background
Akinwande holds a Bachelor of Science degree in Psychology from Adekunle Ajasin University, where he studied from 2002 to 2006. He furthered his education at Mohawk College, earning a Graduate Certificate in Supply Chain Management in 2019. Additionally, he obtained a professional diploma in Human Resources Management from the Chartered Institute of Personnel Management of Nigeria, completing his studies from 2006 to 2008.
Skills and Professional Development
Akinwande possesses a strong background in customer service, particularly in front-line roles. His diverse experience in banking and customer relations has equipped him with valuable skills in communication and problem-solving. He is actively seeking opportunities in the field of Supply Chain Management, indicating a commitment to furthering his professional development in this area.