Oluwatosin Odusola
About Oluwatosin Odusola
Oluwatosin Odusola is a public servant currently employed by the Government of Canada since 2021. With a diverse background in customer service roles across both public and private sectors, he has developed expertise in client management and enhancing customer service experiences.
Work at Government of Canada
Oluwatosin Odusola has been working as a Public Servant at the Government of Canada since 2021. In this role, he has been involved in public service initiatives aimed at enhancing customer service experiences. His work focuses on improving client interactions and service delivery within the government framework.
Previous Employment Experience
Prior to his current role, Oluwatosin worked as an Online Sales Specialist at Sport Chek for three months in 2019. He also has extensive experience in the banking sector, having served as a Relationship Manager at FirstBank Nigeria from 2017 to 2019 and as a Customer Relationship Management Specialist from 2015 to 2017. Additionally, he volunteered as a Distribution Officer at the Calgary Food Bank from 2019 to 2021.
Education and Expertise
Oluwatosin holds a Bachelor of Arts in History and International Studies from Lagos State University, completed between 2010 and 2015. He has also studied at Febmex Computer College, earning a Diploma in Computer Operations from 2009 to 2010. Furthermore, he completed a program in Employability Skills at McBride Group Inc, achieving the Youth Rebrand certification in 2019.
Customer Service Skills
Oluwatosin possesses expertise in fostering long-term client relationships through proactive customer service strategies. His background in both public service and private sector roles provides him with a diverse perspective on client management, enhancing his ability to address customer needs effectively.
Current Role at TD
In addition to his work with the Government of Canada, Oluwatosin has been employed at TD as a Customer Service Representative since 2019. This role has further developed his skills in customer service and client interaction, contributing to his overall professional experience.