Oriana Yama
About Oriana Yama
Oriana Yama is a Canadian civil servant with a background in marketing and business administration. She has extensive experience in customer service, team coordination, and market analysis, currently serving as a deputy director at TJX Canada/Winners Merchants International L.P.
Work at Government of Canada
Oriana Yama has been employed as a Fonctionnaire at the Government of Canada since 2021. She works in Montréal, Québec, Canada, where she applies her skills in analyzing market trends and competition to enhance business strategies. Her role involves contributing to government initiatives and ensuring effective service delivery.
Current Position at TJX Canada
Since 2013, Oriana Yama has held the position of directrice adjointe service à la clientèle, administration et marchandisage at TJX Canada/Winners Merchants International L.P. in the Montréal region. In this role, she oversees customer service operations and administration, leveraging her expertise in team coordination and operational management.
Previous Experience at TJX Canada
Prior to her current role, Oriana Yama worked as Coordonnatrice service à la clientèle et exploitation at TJX Canada/Winners Merchants International L.P. from 2012 to 2013. During this nine-month tenure, she focused on customer service coordination and operational efficiency, contributing to the overall performance of the organization.
Education and Expertise
Oriana Yama studied at Université Jean Moulin (Lyon III), where she earned a Maitrise in Marketing and general marketing management from 2004 to 2009. She also completed a Baccalauréat in Administration des entreprises et société at the same institution. Her educational background supports her expertise in market analysis, competition study, and business strategy optimization.
Skills and Competencies
Oriana Yama possesses a range of skills relevant to her professional roles. She is experienced in coordinating and motivating teams, managing inventory levels, and controlling expenses through strategic supplier selection. Additionally, she is skilled in creating sales support materials and drafting commercial arguments to enhance marketing efforts.