Parviz Mail
About Parviz Mail
Parviz Mail is a Senior Technical Business Analyst at the Government of Canada, where he has worked since 2011. He holds a Bachelor of Arts in Psychology from Carleton University and has over eight years of project management experience in the IT and telecommunications sectors.
Work at Government of Canada
Parviz Mail has been employed at the Government of Canada as a Senior Technical Business Analyst since 2011. In this role, he has been responsible for measuring key performance indicators (KPI) and presenting solutions to discrepancies. He facilitates the development of business needs and requirements analysis among peers, team members, and clients. Prior to this position, he worked as a Senior Financial Business Analyst from 2008 to 2010, where he gained experience in financial analysis and reporting.
Education and Expertise
Parviz Mail studied at Carleton University, where he earned a Bachelor of Arts (B.A.) in Psychology from 2002 to 2007. His educational background has equipped him with skills in understanding human behavior, which complements his analytical work in business processes. Additionally, he has over eight years of project management experience in the IT and Telecommunications industry, managing mid to large scale projects across both private and public sectors.
Background in Project Management
Parviz Mail has successfully executed over 20 processes through the five project management process groups: Initiating, Planning, Executing, Monitoring and Controlling, and Closing. He has participated in more than 20 projects, managing all nine knowledge areas of project management. His experience includes creating and reviewing governance processes related to delivery and service performances within an operational service delivery organization.
Previous Experience at Bell
Before his tenure at the Government of Canada, Parviz Mail worked at Bell as a Manager from 2007 to 2010. In this role, he developed business processes driven by both business and technical requirements. His work involved providing IT advice and guidance on policies, directives, and regulations affecting portfolio clients and external vendors.
Technical Skills and Responsibilities
Parviz Mail has experience with IT Asset Management processes and configuration management database tools. He implements and creates internal workflows for teams, such as the Service Operations Management team and the Technical Authority. He is responsible for creating management decks, use cases, briefing notes, and presentations on vendor performance status, and coordinates with various teams to ensure project deadlines and requirements are met.