Patrick Cleary
About Patrick Cleary
Patrick Cleary is a Technical Analyst with over 22 years of experience at the Government of Canada, specializing in Adobe Experience Manager and electronic forms solutions. He holds a System Support Specialist certification from Algonquin College and has extensive experience in desktop support and product management.
Work at Government of Canada
Patrick Cleary has been employed at the Government of Canada since 2002, accumulating 22 years of experience in various technical roles. Currently, he serves as a Technical Analyst, where he is responsible for providing third-level support for the Adobe Experience Manager Electronic forms solution. His role involves addressing complex technical issues and ensuring the effective operation of electronic forms used within the government.
Education and Expertise
Patrick Cleary studied at Algonquin College of Applied Arts and Technology from 2008 to 2010, where he focused on Information Technology and achieved a System Support Specialist certification. This educational background has equipped him with the necessary skills to excel in technical support and systems management within his career.
Background in Technical Support
With 8 years of experience in first-level desktop support, Patrick Cleary has developed a strong foundation in client technical support. His work at Employment and Social Development Canada (ESDC) has involved responding to user inquiries and resolving technical issues, contributing to the overall efficiency of the support team.
Experience with Adobe Experience Manager
Patrick Cleary has extensive experience in Adobe Experience Manager, having worked as a product manager for the platform for the past 8 years. His responsibilities include designing, building, testing, and updating electronic forms for ESDC, demonstrating his proficiency in managing and enhancing digital solutions.