Phillip Holland
About Phillip Holland
Phillip Holland is a Junior Analyst at the Government of Canada, where he has worked for ten years. He has a background in psychology and history, with previous roles in customer service, research, and data management across various organizations in Canada and the United States.
Current Role at Government of Canada
Phillip Holland has been working as a Junior Analyst at the Government of Canada since 2014. In this role, he is responsible for transforming information into intelligence products that assist decision-makers. He has developed skills in managing tight deadlines and navigating stressful work environments, which are essential for the demands of his position.
Previous Experience in Customer Service
Before his current role, Phillip Holland held various positions in customer service. He worked as a Customer Service Representative at Teletech in 2007 for six months in Englewood, Colorado. He later served as a Customer Service Agent at Serco from 2014 to 2015 for eleven months in Hook, Hampshire, United Kingdom. These roles contributed to his communication skills and ability to handle customer inquiries effectively.
Educational Background
Phillip Holland studied at Algoma University from 2007 to 2009, focusing on Psychology and History. He later attended the University of Toronto, where he earned a Bachelor of Arts in History from 2009 to 2011. His educational background provided him with a solid foundation in research and analytical skills.
Experience as a Research Assistant
Phillip Holland worked as a Research Assistant at Algoma University from 2007 to 2008 for six months. This role involved supporting academic research initiatives, which enhanced his analytical capabilities and understanding of research methodologies.
Diverse Work History
Phillip Holland has a varied work history that includes roles such as a Junior Research Clerk at Numeris from 2013 to 2014, a Poll Clerk at Elections Canada in 2015, and a Cataloger at Maxsold from 2014 to 2017. He also worked as a Data Entry Clerk at Shomi™ for two months in 2015. This diverse experience has equipped him with a range of skills applicable to different work environments.