Roberto Bertorelli
About Roberto Bertorelli
Roberto Bertorelli is a Program Officer at the Government of Canada, with a background in financial management and customer care. He holds an Honours Bachelor of Science in Psychology from the University of Toronto and has diverse work experience in various roles, including accounts management and sales.
Work at Government of Canada
Roberto Bertorelli has been employed as a Program Officer at the Government of Canada since 2021. His role involves managing various programs and initiatives, contributing to the effective delivery of government services. His tenure in this position has lasted for three years, during which he has developed skills relevant to program management and public service.
Previous Experience at Elections Ontario
In 2015, Roberto Bertorelli worked as an Information Officer at Elections Ontario for a month. His responsibilities during this brief tenure included providing information and support related to the electoral process, contributing to the organization’s efforts to engage with the public in the Toronto, Canada Area.
Experience at JELD-WEN, Inc.
Roberto Bertorelli served as an Accounts Manager and Customer Care Representative in the Warranty Division at JELD-WEN, Inc. from 2017 to 2021. Over the course of four years, he managed customer accounts and addressed warranty-related inquiries, enhancing customer satisfaction and operational efficiency.
Education and Expertise
Roberto Bertorelli studied at the University of Toronto, where he earned an Honours Bachelor of Science in Psychology from 2010 to 2015. His academic background has equipped him with a strong understanding of human behavior, which he applies in his professional roles. He possesses advanced skills in Microsoft Excel, including Vlookup, Pivot Tables, and Forms, indicating proficiency in data analysis and presentation.
Skills and Teamwork
Roberto Bertorelli has demonstrated a proven ability to adapt communication styles to meet diverse client needs, developed through varied work, academic, and extracurricular experiences. His strong teamwork skills were cultivated through participation in soccer during childhood and successful completion of group assignments at university. He has also successfully completed 100% monitoring for the Seasonal Agricultural Worker Program (S.A.W.P) stream, showcasing his attention to detail.