Roger Mingole
About Roger Mingole
Roger Mingole is a professional currently working at Services Canada, with extensive experience in various roles across multiple companies in Canada, including project management and operations analysis.
Work at Government of Canada
Roger Mingole has been employed at the Government of Canada in the Services Canada division since 2019. His role involves providing services to the public and ensuring efficient operations within the department. He has contributed to various initiatives aimed at improving service delivery and enhancing the overall experience for Canadians.
Previous Experience in Marketing and Operations
Roger Mingole has a diverse background in marketing and operations. He worked at Match Marketing Group as a Project Manager in 2016 and as an Operations Analyst in 2015. His responsibilities included managing projects and analyzing operational processes to improve efficiency. Additionally, he served as a Sales Consultant at Yellow Pages in 2019, where he focused on sales strategies and client relations.
Experience in Telecommunications
Roger Mingole has extensive experience in the telecommunications industry. He worked at Public Mobile from 2010 to 2014, holding positions as Store Manager and Operations Analyst. His role involved overseeing store operations and analyzing performance metrics. He also worked at Bell for several years, where he held various positions, including Customer Service Manager and Field Instructor.
Education and Certifications
Roger Mingole studied at McGill University, where he earned a Certificate in Project Management from 2020 to 2021. He also achieved a Six Sigma Green Belt in Process Improvement in 2015. These educational credentials have equipped him with skills in project management and process optimization, which he applies in his professional roles.
Background in Insurance and Customer Service
Roger Mingole has a background in insurance and customer service. He worked at TD Insurance Meloche Monnex as an Insurance Broker from 2005 to 2010, where he provided insurance solutions to clients. Additionally, he held customer service roles at Bell, including Customer Service Sales Representative and Customer Service Manager, focusing on client satisfaction and service quality.