Sandra Jose
About Sandra Jose
Sandra Jose is an IT Analyst and Developer with over eight years of experience in the IT industry. She has held various roles at organizations such as IBM, Phreesia, and the Government of Canada, and holds a Master's degree in Engineering Management from the University of Ottawa.
Work at Government of Canada
Currently, Sandra Jose serves as an IT Analyst/Developer at the Government of Canada. She has held this position since 2021, contributing to various IT projects and initiatives. Her role involves analyzing technical requirements, developing solutions, and providing support for IT systems within the government framework.
Previous Experience at IBM
Sandra Jose worked at IBM in various capacities. From 2020 to 2021, she was a Client Technical Specialist - Analytics, focusing on analytics solutions. Prior to this role, she served as a Technical Solutions Specialist from 2019 to 2020, where she provided technical solutions in the Ottawa area. Her experience at IBM spanned over two years, enhancing her expertise in technical support and client resolution.
Education and Expertise
Sandra holds a Master's degree in Engineering Management from the University of Ottawa, which she completed from 2017 to 2018. She also earned a Bachelor of Technology in Computer Engineering from Mahatma Gandhi University. Her educational background supports her extensive experience in the IT industry, where she has over eight years of professional experience.
Background in Technical Support and Development
Sandra has a diverse background in technical support and development roles. She worked as a Client Resolution Associate at Phreesia from 2018 to 2019, where she handled client resolutions. Additionally, she served as a SASS Proctor/Technical Support at the University of Ottawa, supporting student academic success services. Her experience as a Teaching Assistant at the University of Ottawa further contributed to her technical and educational expertise.
Experience as a Software Engineer
Before her roles in Canada, Sandra worked as a Software Engineer at Tech Mahindra in Chennai, India, from 2014 to 2016. This position provided her with foundational experience in software development and project management, which she has built upon in her subsequent roles in Canada.