Sarah Plouffe
About Sarah Plouffe
Sarah Plouffe serves as the Executive Director of In Person Operations and Strategies at the Citizen Services Branch of Service Canada. With extensive experience in program management and policy advice, she has held various roles within the Government of Canada since 2010 and possesses advanced degrees in educational assessment and evaluation.
Current Role at Government of Canada
Sarah Plouffe serves as the Executive Director of In Person Operations and Strategies within the Citizen Services Branch at Service Canada. She has held this position since 2021, overseeing operations and strategies that enhance citizen services. In her role, she is responsible for managing complex programs that involve multiple stakeholders, ensuring effective service delivery to the public.
Experience at Employment and Social Development Canada
Plouffe has extensive experience at Employment and Social Development Canada (ESDC), where she has worked since 2010. She currently holds the position of Program Manager and has previously served as Director from 2017 to 2021. Her responsibilities include providing policy advice on socio-economic issues and drafting budget proposals and submissions to the Treasury Board.
Educational Background
Sarah Plouffe completed her Master's degree in Educational Assessment, Testing, and Measurement at the University of Ottawa from 2002 to 2007. She also holds a Master of Arts in Education, Measurement, and Evaluation from the same institution, achieved between 2003 and 2007. Additionally, she earned a Bachelor's degree in Education and Pedagogy from Université du Québec en Outaouais from 1997 to 2000.
Previous Experience
Before her current roles, Plouffe worked as an Educational Measurement Consultant at The World Bank from 2006 to 2007. This position allowed her to apply her expertise in educational assessment on an international scale. Her career reflects a strong commitment to education and social development.
Skills and Competencies
Plouffe possesses strong communication skills in both English and French, making her 100% bilingual. She has a deep understanding of qualitative and quantitative analysis, particularly in education and labor market issues. Her extensive network of internal and external partners supports long-term program development and maintenance.