Sarah Prebianca
About Sarah Prebianca
Sarah Prebianca is a Taxpayer Service Agent with over eight years of experience in customer-facing roles, currently employed by the Government of Canada since 2015. She specializes in promoting electronic services to improve taxpayer convenience and has a background in Executive Assistant studies from Mohawk College.
Work at Government of Canada
Sarah Prebianca has been employed as a Taxpayer Service Agent at the Government of Canada since 2015. In this role, she focuses on enhancing taxpayer convenience and efficiency by promoting electronic services. Her responsibilities include assisting taxpayers with inquiries and ensuring a smooth interaction with government services. With nearly a decade in this position, she has developed a strong understanding of taxpayer needs and government processes.
Previous Experience at Hughes Amys LLP
Prior to her current role, Sarah Prebianca worked at Hughes Amys LLP as a Receptionist/Office Assistant from 2013 to 2014. During her year at the firm, she gained valuable experience in customer service and office administration. This role provided her with foundational skills in managing client interactions and supporting office operations.
Education and Expertise
Sarah Prebianca studied at Mohawk College, where she earned a Diploma in Executive Assistant/Executive Secretary from 2011 to 2013. This educational background equipped her with essential administrative skills and knowledge relevant to her career. Her expertise includes a strong focus on customer service, particularly in transforming stressful interactions into positive experiences.
Customer Service Experience
With over 8 years of experience in customer-facing roles, Sarah Prebianca specializes in delivering exceptional service in high-pressure situations. She has a proven track record of effectively managing customer interactions, ensuring satisfaction, and addressing concerns promptly. Her ability to thrive under pressure contributes to her success in her current role as a Taxpayer Service Agent.