Simdy H.
About Simdy H.
Simdy H. is an Administrative Assistant at the Government of Canada, where she has worked since 2018. She holds a CPA designation and has a diverse background in customer service and administrative roles across various organizations.
Work at Government of Canada
Simdy H. has been employed as an Administrative Assistant at the Government of Canada since 2018. In this role, she is responsible for processing travel claims for managers through the Employee Self-Service (ESS) system, ensuring accurate and timely reimbursements. Additionally, she acts as the point of contact for Access to Information and Privacy (ATIP), Ministerial mail, service complaints, Ombudsman inquiries, and referral mailboxes. Her position requires strong organizational and communication skills to manage these responsibilities effectively.
Education and Expertise
Simdy H. studied at CPA Western School of Business, where she achieved her CPA designation from 2018 to 2021. Prior to that, she attended Douglas College, completing the Accounting Management Diploma Program from 2010 to 2012. She also holds a Bachelor's degree in International Business Management from Shaoxing University, obtained from 2002 to 2005. Her educational background provides her with in-depth knowledge of accounting applications and financial operations.
Professional Experience
Before her current role, Simdy H. worked at BMO Financial Group as a Customer Service Representative from 2013 to 2015. She also served as a Customer Support Associate at Konica Minolta Business Solutions (Canada) Ltd. from 2015 to 2018. Earlier in her career, she was a Training Coordinator in the International Customer Service Department at Alibaba.com from 2005 to 2009, and she coordinated Meals on Wheels services at Home Care BC from 2013 to 2015. This diverse experience has equipped her with strong customer service and coordination skills.
Language Proficiency
Simdy H. is fluent in English, Mandarin, and Cantonese. This language proficiency enhances her ability to communicate effectively with a diverse range of clients and colleagues. Her multilingual skills are particularly valuable in her role at the Government of Canada, where she interacts with various stakeholders.