Sofia Pantano
About Sofia Pantano
Sofia Pantano is a Service Clerk at the Government of Canada and a Customer Experience Associate at TD, both positions held since 2020. She balances her full-time studies in Marketing and Management at Carleton University with her work commitments while actively participating in extracurricular activities.
Work at Government of Canada
Sofia Pantano has been employed as a Service Clerk at the Government of Canada since 2020. In this role, she contributes to various administrative and customer service tasks, ensuring efficient operations within her department. Her position reflects her commitment to public service and her ability to manage responsibilities effectively.
Current Role at TD
Since 2020, Sofia Pantano has also held the position of Customer Experience Associate at TD. In this capacity, she focuses on enhancing customer interactions and improving service delivery. Her work involves engaging with clients to understand their needs and providing solutions that foster positive experiences.
Education and Expertise
Sofia Pantano is pursuing a Bachelor of Commerce degree with a concentration in Marketing and Management at the Sprott School of Business, Carleton University. She has maintained a high academic average throughout her studies, demonstrating her dedication to her education and her field of expertise.
Previous Work Experience
Prior to her current roles, Sofia Pantano worked as a Swim Instructor for the City of Ottawa from 2017 to 2020. This position involved teaching swimming skills and ensuring safety in aquatic environments. Additionally, she gained experience as a Crew Member at McDonald's from 2016 to 2017, where she developed customer service skills in a fast-paced setting.
Extracurricular Activities
While balancing her full-time studies and work commitments, Sofia Pantano actively participates in extracurricular activities. This involvement reflects her commitment to personal development and her ability to manage multiple responsibilities effectively.