Stephanie Hollier
About Stephanie Hollier
Stephanie Hollier is a Client Service Representative with nearly two decades of experience in the call center industry. She previously worked at Hostopia for 11 years and has received multiple awards for her exceptional service and support.
Work at Government of Canada
Stephanie Hollier has been employed as a Client Service Representative at the Federal Government of Canada since 2020. In this role, she provides support and assistance to clients, drawing on her extensive experience in customer service. Her position involves addressing inquiries, resolving issues, and ensuring a high level of client satisfaction.
Experience at Hostopia
Prior to her current role, Stephanie Hollier worked at Hostopia for 11 years, from 2009 to 2020. During her tenure, she served as a Senior Agent in Customer Care. Her responsibilities included managing customer inquiries, providing solutions, and enhancing the overall customer experience. She also held various positions, such as Training Coordinator and Escalations and Retention Specialist.
Education and Expertise
Stephanie Hollier studied at Atlantic Business College in Moncton, where she focused on Accounting and Business Management, earning a diploma. Her educational background complements her nearly two decades of experience in the call center industry, equipping her with the skills necessary for effective client service and support.
Recognition and Awards
Throughout her career, Stephanie Hollier has received numerous 'above and beyond' awards. These accolades recognize her exceptional service and support to customers, coworkers, and management. Her commitment to excellence is evident in her various roles and contributions within the organizations she has worked for.
Career Roles and Responsibilities
Stephanie Hollier has held multiple roles throughout her career, showcasing her versatility in the customer service field. Her positions have included Customer Care Services, Website Coordinator, and Maintenance Team Specialist. These roles have allowed her to develop a broad range of expertise in client service and operational support.