Suluman Yousify
About Suluman Yousify
Suluman Yousify is a Client Specialist at the Government of Canada, with a diverse background in sales, management, and customer service across various organizations. He has held roles at Future Shop, Enterprise Holdings, and Canada's Wonderland, and he holds a Bachelor of Commerce in Human Resources Management from Ryerson University.
Current Role at Government of Canada
Suluman Yousify has been serving as a Client Specialist at the Government of Canada since 2019. In this role, he is responsible for managing client relationships and providing support to ensure effective service delivery. His position is based in Toronto, Ontario, where he has contributed to various initiatives aimed at improving client engagement and satisfaction.
Previous Experience at Enterprise Holdings
Suluman Yousify has extensive experience with Enterprise Holdings, where he held multiple positions. He started as a Management Trainee from 2014 to 2015, then progressed to Assistant Branch Manager from 2015 to 2017, and later worked as a Damage Recovery Specialist from 2017 to 2018. His roles involved operational management, customer service, and damage recovery processes, enhancing his skills in client relations and team leadership.
Background in Retail and Customer Service
Before his tenure at Enterprise Holdings, Suluman Yousify worked at Future Shop as a Sales Representative/Product Expert from 2012 to 2014 in Downtown Toronto. He also gained experience as an Assistant Supervisor at Canada's Wonderland from 2006 to 2009. Additionally, he worked at Ryerson University as a Call Center Representative (Fundraiser) for five months in 2010, where he developed skills in customer engagement and fundraising.
Education and Expertise in Human Resources Management
Suluman Yousify studied at Ryerson University, where he earned a Bachelor of Commerce (BCom) degree with a focus on Human Resources Management. His studies, completed from 2009 to 2014, provided him with a solid foundation in business principles and human resource practices, which he applies in his professional roles.
Consulting Experience at Lumency Inc.
In 2019, Suluman Yousify briefly worked as an Associate Consultant at Lumency Inc., where he focused on fleet and marketing strategies for Toyota Canada. This role allowed him to apply his expertise in marketing and client relations within the automotive sector, albeit for a short duration of two months.