Swati Dhakal
About Swati Dhakal
Swati Dhakal is a Program Support Clerk at the Government of Canada, where she has worked since 2021. She holds Bachelor's degrees in Astronomy and Physics, as well as Economics, both from York University, and has previous experience in customer service and operations roles.
Work at Government of Canada
Swati Dhakal has been employed at the Government of Canada, specifically within the Employment and Social Development Canada (ESDC) department, since 2021. In her role as a Program Support Clerk, she is responsible for maintaining and updating databases, tracking systems, and statistical records related to Canadian services. Dhakal ensures the integrity of services and the confidentiality of information in her position. Additionally, she leads the Social Committee, where she organizes and coordinates entertainment and engagement events for her colleagues.
Education and Expertise
Swati Dhakal holds two Bachelor's degrees from York University. She studied Astronomy and Physics from 2017 to 2020, completing her degree in three years. Following this, she pursued a degree in Economics, which she completed from 2020 to 2022. Her academic background provides her with a solid foundation in both scientific and economic principles, contributing to her analytical skills in her current role.
Professional Experience
Before her current position, Swati Dhakal gained diverse professional experience in various roles. She worked at Bitter Sweet Jewellery as a Keyholder from 2019 to 2021 and briefly as a Customer Service Representative in 2019. Additionally, she served as an Operations Assistant at ZARA USA in 2018. Dhakal also had a role as a Banking Student Trainee at BMO Financial Group in 2021. Furthermore, she worked as a Research Associate at York University's Allan I. Carswell Observatory from 2017 to 2020, where she focused on data analysis.
Background
Swati Dhakal is based in Toronto, Ontario, Canada. Her educational journey at York University spanned several years, during which she developed expertise in both the sciences and economics. Her early career included roles in retail and banking, providing her with a range of customer service and operational skills that she has applied in her current government role.