Tamara Smithers
About Tamara Smithers
Tamara Smithers is a member of the Service Evolution Team within the Operations Management Branch at Shared Services Canada, where she has worked since 2019. She promotes mental health and wellness as an ambassador and has extensive experience in various roles at Transport Canada over 17 years.
Work at Government of Canada
Tamara Smithers currently works at the Government of Canada as part of the Service Evolution Team within the Service Strategy & Design, Operations Management Branch at Shared Services Canada (SSC). She joined SSC in late 2018 and has been involved in various initiatives aimed at improving service delivery across Canadian government departments. Her role focuses on aligning service designs with enterprise processes to support the SSC 3.0 mandate. Smithers actively engages in efforts to unify service delivery in alignment with the OneGC vision.
Education and Expertise
Tamara Smithers is pursuing a Bachelor of Arts degree at the University of Ottawa, with studies in English, Psychology, Sociology, and Business. She has been studying at the university since 1988. Prior to this, she completed her secondary education at Lisgar Collegiate Institute, achieving her Grade 13 diploma from 1983 to 1988. Her educational background provides her with a diverse skill set applicable to her roles in service strategy and design.
Background
Before joining Shared Services Canada, Tamara Smithers worked at Transport Canada for 17 years. During her tenure, she held various positions, including Business Team Lead, Product Manager, and Project Manager for Digital Services. In 2017, she served as an IM/IT Transformation and Renewal Advisor at Transport Canada for 11 months. Her extensive experience in government operations has equipped her with valuable insights into service delivery and project management.
Mental Health and Wellness Advocacy
Tamara Smithers serves as an Ambassador for the SSC Mental Health and Wellness group. In this role, she focuses on promoting mental health and wellness within the organization. Her advocacy efforts aim to raise awareness and support initiatives that enhance the mental well-being of employees at Shared Services Canada.
Professional Initiatives
Tamara Smithers is a member of the Enterprise Transformation Champions Network, where she participates in initiatives that aim to improve service delivery across the Canadian government. She is committed to aligning service designs with enterprise processes and actively engages in projects that support the OneGC vision, which seeks to unify service delivery across various government departments.