Theresah Kwaw
About Theresah Kwaw
Theresah Kwaw is an experienced Administrative Assistant currently employed by the Government of Canada since 2015. She has a strong background in client services, data entry, and effective communication with diverse populations.
Work at Government of Canada
Theresah Kwaw has been employed as an Administrative Assistant at the Government of Canada since 2015. In this role, she has accumulated nine years of experience, contributing to various administrative functions and supporting organizational operations.
Previous Employment Experience
Prior to her current position, Theresah Kwaw worked at CIBC as a Small Business Services Representative from 2010 to 2012 in the Halifax, Canada Area. She also served as an Administrative Assistant at the National Research Council Canada from 2009 to 2010 in Ottawa. Additionally, she gained experience as a Placement Student at the Ministry of Community and Social Services in 2013.
Education and Expertise
Theresah Kwaw holds a Bachelor's Degree in Political Science and International Relations/Development from Carleton University, where she studied from 2004 to 2009. She also completed a program in Community and Social Services at Algonquin College of Applied Arts and Technology from 2012 to 2013.
Customer Service Skills
Theresah Kwaw has over eight years of experience in client services, demonstrating strong analytical skills and the ability to multitask effectively. She has developed excellent listening, conflict resolution, interviewing, organizational, and teamwork skills through her extensive customer service experience, enabling her to relate positively with diverse cultures.
Current Role at Gilmore Global
In addition to her role at the Government of Canada, Theresah Kwaw has been working at Gilmore Global as a Bombardier Customer Services Representative since 2013. This position has further enhanced her customer service skills and her ability to work under pressure with diverse socio-economic populations.