Tiffany Goguen
About Tiffany Goguen
Tiffany Goguen is a customer service professional with a strong background in sales operations and the wholesale industry. She has worked in various roles, including project management and inside sales, and currently serves in customer service for the Government of Canada.
Current Role at Government of Canada
Tiffany Goguen has been serving in a customer service role at the Government of Canada since 2021. In this position, she applies her extensive knowledge in sales operations and customer retention strategies to enhance the effectiveness of customer service processes. Her experience in managing customer relationships contributes to her ability to provide quality service to clients.
Previous Experience in Sales and Project Management
Before her current role, Tiffany worked at OSCO Construction Group as a Project Manager for nine months in 2020, based in Saint John, New Brunswick. Additionally, she spent five years at Source Atlantic Limited, where she specialized in Power Generation - Inside Sales & Service from 2015 to 2020. These roles helped her develop skills in sales management and project oversight, further supporting her customer service capabilities.
Education and Technical Expertise
Tiffany Goguen studied at New Brunswick Community College, where she achieved a diploma in Electrical, Electronic and Communications Engineering Technology/Technician from 2013 to 2015. Additionally, she completed a program in Personal Support Worker Acute Care from 2007 to 2008. This educational background provides her with a solid technical foundation that complements her work in customer service.
Background in Wholesale Industry
Tiffany has a strong background in the wholesale industry, which enhances her effectiveness in her current customer service role. This experience has equipped her with insights into customer needs and market dynamics, allowing her to implement effective customer retention strategies and maintain long-term client relationships.
Sales Operations Proficiency
Demonstrated proficiency in sales operations is a key aspect of Tiffany Goguen's professional profile. Her experience in sales management and customer service processes supports her ability to effectively manage client interactions and improve service delivery.