Todd Quesnel
About Todd Quesnel
Todd Quesnel is a Project Services Officer with extensive experience in customer service and operations management, particularly in the hospitality sector. He has held various managerial roles at major airports and has a background in personal training and sports science.
Current Role at Government of Canada
Todd Quesnel has been serving as a Project Services Officer at the Government of Canada since 2019. In this role, he is responsible for managing various project services, contributing to the efficiency and effectiveness of operations within the organization. His work is based in the Vancouver, Canada area, where he applies his extensive background in project management and customer service.
Previous Experience in Hospitality and Customer Service
Todd Quesnel has a robust history in the hospitality industry, particularly in customer service roles. He worked at Airport Terminal Services as Special Services Manager from 2013 to 2014 and later held the position of Manager of Operations at Airport Butler Meet and Greet Service from 2014 to 2016. His experience also includes roles at Fairmont Vancouver Airport as Guest Services Manager and at Alaska Airlines as Concierge. These positions required high levels of interpersonal skills and a focus on client satisfaction.
Educational Background and Certifications
Todd Quesnel studied at Douglas College, where he earned a Diploma in Sports Science from 2008 to 2012. He further pursued studies in Personal Training, achieving BCRPA Certified Personal Trainer certification from 2010 to 2011. This educational background supports his professional roles in both fitness and hospitality sectors.
Leadership and Team Building Skills
Throughout his career, Todd Quesnel has demonstrated strong leadership and team-building skills. He has applied these skills in various managerial roles, including as Director of Tennis Services at Delta Town & Country Inn and in his positions at Airport Butler Meet and Greet Service. His ability to coach and develop teams has contributed to enhanced service delivery in hospitality settings.
Diverse Professional Experience
Todd Quesnel possesses a diverse professional background that spans both the fitness and hospitality industries. His experience includes roles such as Personal Trainer at Steve Nash Fitness Clubs and Operations Supervisor at Canada Post. This combination of skills in sales, operations management, and customer service enhances his effectiveness in various roles.