Wynester Winnie Roberts

Wynester Winnie Roberts

Program Services Officer @ Government of Canada

About Wynester Winnie Roberts

Wynester Winnie Roberts serves as a Program Services Officer at the Government of Canada, where she facilitates the transition of qualified benefits for claimants and employers. With a background in public relations and experience in various administrative roles, she specializes in managing sensitive information and maintaining relationships with support networks.

Work at Government of Canada

Wynester Winnie Roberts has been employed at the Government of Canada as a Program Services Officer since 2020. In this role, she builds relationships with employers and claimants to facilitate a smooth transition of qualified benefits. Her responsibilities include providing support and resources for claimants while maintaining effective working relationships with support networks, government resources, and community resources. Additionally, she reviews and evaluates submitted claims for disentitlements and overpayment of benefits. Prior to her current position, she served as a Designated Screening Officer for four months in 2020.

Education and Expertise

Wynester Roberts holds a Bachelor's degree in Public Relations/Image Management from Centennial College, where she studied from 2015 to 2019. Her academic background has equipped her with the skills necessary to manage sensitive information and safeguard secure data in her current role as a Program Services Officer. This expertise is crucial for maintaining the integrity of the claims process and ensuring compliance with relevant regulations.

Background in Administrative Roles

Before her current role at the Government of Canada, Wynester Roberts gained experience in various administrative positions. She worked as an Administrator at Foresters Financial from 2012 to 2018, where she developed strong organizational skills. In 2019, she briefly served as an Administrative Assistant for the Festival Management Committee, contributing to the Toronto Caribbean Carnival. Additionally, she completed a one-month internship at the Magdalena Grand Beach & Golf Resort in Trinidad and Tobago in 2018.

Professional Skills

Wynester Roberts possesses a range of professional skills that enhance her effectiveness in her role. She is adept at building relationships with diverse stakeholders, including employers and claimants. Her ability to provide support and resources is complemented by her expertise in handling sensitive information and safeguarding secure data. These skills are essential for ensuring a seamless transition of benefits and maintaining the trust of the claimants she serves.

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