Yong Liang Long
About Yong Liang Long
Yong Liang Long is a Manager and Client Advocate at the Government of Canada, a position he has held since 2021. He has a diverse background in management and quality assurance, with previous roles at Keywords Studios, Marriott International, and RBC, and holds an MBA from Ivey Business School.
Work at Government of Canada
Yong Liang Long has been serving as the Manager, Client Advocate at the Government of Canada since 2021. In this role, he focuses on client relations and advocacy, ensuring that the needs and concerns of clients are effectively addressed. His tenure in this position spans three years, contributing to the government's efforts in enhancing client services across various departments.
Previous Experience in Quality Assurance
Prior to his current role, Yong Liang Long worked at Keywords Studios as a Functionality Quality Assurance specialist in 2018. His responsibilities included testing and ensuring the quality of video game functionality, contributing to the overall user experience. He held this position for 11 months in the Montreal, Canada Area.
Background in Hospitality Management
Yong Liang Long has extensive experience in the hospitality industry, having worked at Marriott International in various capacities. He served as a Department Manager from 2014 to 2016 and as a Department Supervisor from 2012 to 2014. Additionally, he began his career at Marriott as a Management Intern in 2012. His roles involved overseeing operations and ensuring high service standards in the hotel environment.
Education and Expertise
Yong Liang Long holds a Master of Business Administration (MBA) from Ivey Business School at Western University. He also completed his undergraduate studies at McGill University, earning a Bachelor's Degree in International Development Studies and Management. His education in hospitality includes a Diploma of College Studies (DEC) in Applied Food and Service Management from the Institut de tourisme et d'hôtellerie du Québec.
Professional Development and Exchange Programs
In addition to his formal education, Yong Liang Long participated in an exchange program at Yonsei University. He also pursued an MBA at Ivey Business School from 2019 to 2020, further enhancing his business acumen and leadership skills. This combination of education and experience has equipped him with a diverse skill set applicable to various sectors.