Joseph Graham Iii
About Joseph Graham Iii
Joseph Graham III is a Senior Implementation Consultant at Edmunds GovTech, where he leads a sub-section of the Support Department. He has a background in customer service and a degree in Biological Sciences from Rutgers University.
Current Role at Edmunds GovTech
Joseph Graham III serves as a Senior Implementation Consultant at Edmunds GovTech, a position he has held since 2021. In this role, he leads a sub-section of the Support Department, focusing on delivering customer service to clients. His responsibilities include overseeing implementation processes and ensuring client satisfaction through effective support strategies.
Previous Experience at Edmunds GovTech
Before his current role, Joseph Graham III held several positions at Edmunds GovTech. He worked as a Client Services Representative from 2017 to 2019, where he engaged directly with clients to address their needs. He then advanced to the role of Support Team Lead in the Tax/Utility Department for a brief period in 2020, further developing his expertise in client support and team management.
Educational Background
Joseph Graham III studied at Rutgers University, where he earned a Bachelor of Arts in Biological Sciences from 2012 to 2016. Prior to that, he completed his high school education at Ocean City High School, obtaining his High School Diploma. His academic background in biological sciences complements his work in the technology sector.
Early Career Experience
Joseph Graham III began his career in the service industry, working at the Ocean City Airport Diner as a Busboy, Server, and Cashier from 2011 to 2014. He also briefly worked as a Cook at Waffle Cabin in 2014. Additionally, he gained experience in the medical field as an intern in a Physician Shadowing Program at Cape Regional Medical Center in 2015.
Skills and Competencies
Joseph Graham III possesses skills in time management, Microsoft Word, and PowerPoint. His demonstrated history of working in the computer software industry highlights his ability to adapt and thrive in various roles, contributing to his effectiveness as a consultant and team leader.