Oliver Nott
About Oliver Nott
Oliver Nott serves as the Director of Customer Support at GrammaTech, a position he has held since 2021. He has extensive experience in customer support and management roles across various technology companies in Birmingham, England.
Work at GrammaTech
Oliver Nott has served as the Director of Customer Support at GrammaTech since 2021. In this role, he is responsible for overseeing customer support operations and ensuring high levels of customer satisfaction. His position is based in Birmingham, England, United Kingdom. Nott's leadership focuses on enhancing customer experience and advocating for client needs within the organization.
Previous Experience in Customer Support
Prior to his current role, Oliver Nott held various positions in customer support and experience management. He worked at Digital.ai as Director of Global Support from 2020 to 2021. Before that, he was the Head of Customer Support and Experience for Europe at Arxan Technologies from 2017 to 2020. His career in customer support began at Application Security, Inc., where he held multiple roles, including Technical Support Account Manager and Customer Support Manager.
Education and Expertise
Oliver Nott studied Business Information Systems at the University of Wales, Cardiff, where he earned a B.Sc from 1995 to 1998. He also completed a BTEC National Diploma in Business and Finance at Porthcawl Comprehensive School from 1988 to 1995. Nott possesses expertise in deploying systems to address security gaps and risk exposure, as well as implementing processes that improve incident response programs.
Background in Business and Technology
Nott has a diverse background that includes experience as an Owner at ZoomFit from 2009 to 2019. He also worked as an ERP Project Implementer at AGI Media from 2005 to 2010. His career reflects a strong foundation in both technology and customer service, with a focus on enhancing customer experiences and advocating for their needs.